Last updated 26th March, 2016.

1) Subject

This Privacy Policy explains how and why information about you is collected, used and disclosed by jumpbest UG (haftungsbeschränkt), hereafter known as “jumpbest”, when you use (i) our websites, whether at or other uniform resource locators (URLs) owned or operated by us, and (ii) our products and services, including without limitation our mobile applications and other online products and services. Collectively, all of the foregoing in clauses (i) and (ii) are referred to as our "Services".

By accepting our Privacy Policy, you agree to let jumpbest collect, use and disclose information about you in accordance with only the purposes listed below. Collection, use and disclosure of information collected and this privacy policy are governed by German law.

We may change this Privacy Policy. If we make changes, we will notify you by revising the date at the top of the policy. We encourage you to review the Privacy Policy whenever you access our Services.

2) Responsible contact

Responsible contact pursuant to the Federal Data Protection Act is jumpbest UG (haftungsbeschränkt), Türnicher Str. 26, 50969 Köln, Germany. In case you have any questions concerning privacy policy matters, please contact us via the contact form. You can inquire about privacy issues, review, change or delete your personal information stored by jumpbest. Alternatively, you can also contact us using the postal address in the imprint. Please – if possible – include the game that you have played and the platform.

3) Collection of Information

a) Information You Provide to Us Directly

We collect information you provide directly to us, including without limitation, when you subscribe to our newsletter, participate in a contest and promotion, communicate with us via third party social media sites, access and participation in message boards and comments on the Service, request customer support, send us an email or otherwise interact with us. The types of information we may collect about you include your e-mail address, name, social networking screen names or any other information you choose to provide.

b) Information We Collect Automatically Through Usage of Our Services

When you access or use our Services, we may automatically collect information about you, including:

  • Cookies:

    We may use cookies to track general, non-personal information about our users for statistical and market research purposes (e.g., user name, pages viewed, time spent on applications, websites visited just before and just after our Services, etc.). This information is collected on an aggregated and anonymous basis. You can set your browser to reject cookies, but if you do, some features on our Site may not function normally.

  • Log Files:

    Like most Internet services, we may also use log files on the server side. The data held in log files includes anonymized information about browser type, referring/exit websites, device type, date/time stamp, and user activity (e.g., feature usage, user rankings, game statistics).

  • Website Statistics:

    This website uses Piwik, a web analytics open-source software. Piwik uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address anonymized prior to its storage) will be stored on the server of the service provider in Germany. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

    To prevent tracking by this website you may either set Do Not Track or use this link to opt-out

  • Device Information:

    When you use any of the jumpbest games or applications, we may automatically collect and record certain information such as your Internet Protocol (IP) address, hardware type and capabilities, the version of your operating system (OS), your in-game activity and your location. This information is useful to us for troubleshooting and helps us understand usage trends.

  • Usage Information:

    We may collect information relating to your use of our Services, including which applications you use and your game progress, scores, achievements and interactions with other players.

  • Consumption information:

    We may collect information about your consumption habits relating to your use of our Services, including which purchases you make with both virtual and real currencies.

  • Mobile Application Notifications:

    With your consent, we may send push notifications to your mobile device to provide game information, news, updates, or other relevant information. You may manage these updates from the „options“ or „settings“ page from within the Mobile Application or from your device control panel that manages these notifications.

  • Do Not Track:

    Do Not Track is a privacy preference that users can set in their web browsers allowing users to opt out of tracking by websites and online services. We respect Do Not Track and disable tracking if it is set.

c) Information We Collect from Other Sources

We may also obtain information from other sources and combine that with information we collect through our Services. For example, if you log into our Services using a third party site or platform such as Facebook, we may access information about you from that site or platform strictly in accordance only with the authorization procedures determined by such third party site or platform.

We may also collect information from app stores when you download or update one of our applications.

4) Use of Information

We may use information about you for various purposes, including to:

  • Provide, maintain and improve our current Services.
  • Provide and deliver the products and services you request and send you related information.
  • Facilitate communications between players.
  • Interaction with external social networks and platforms and analytics.
  • Respond to your comments, questions and requests and provide customer service and support.
  • Send you technical notices, updates, security alerts and support and administrative messages.
  • Communicate with you about products, services, offers, promotions and events offered by jumpbest.
  • Personalize and improve our Services and provide tailored advertisements, content or features.
  • Process and deliver contest entries and rewards.
  • Monitor and analyze trends, usage and activities in connection with our Services.
  • Link or combine with information we get from others to help understand your needs and provide you with better service.
  • Carry out any other purpose for which the information was collected.

By accepting our Privacy Policy or otherwise providing information to us, you consent to the processing and transfer of information in and to Germany and other countries.

5) Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

  • As part of our regular business conduct, we may share information with companies or individuals providing services or acting on our behalf, such as companies providing technological or fulfillment services or acting as our marketing partners.
  • With other players (for example, in connection with leader boards and requests to join multi-player games).
  • In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process.
  • If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property and safety of jumpbest or others.
  • Where it is necessary to carry out your instructions (for example, to process a payment instruction we must provide your personal information to our payment processors).
  • Where your data is on an anonymous and aggregated basis, meaning you could not be personally identified from it.
  • When you submit information as part of a competition or otherwise interact with our social media channels (for example, by providing a testimonial about one of our Services) we may publish the information you submitted, alongside your name and home country on our website and social media channels.
  • We may feature advertising within our Services. The advertisers may collect and use information about you, such as your Service session activity, device identifier, MAC address, IMEI, geo-location information and IP address. They may use this information to provide advertisements of interest to you. In addition, you may see our games advertised in other services. After clicking on one of these advertisements and installing our game, you will become a user of our Service. In order to verify the installs, a device identifier may be shared with the advertiser.
  • With your consent or at your specific allowance.
  • In the case that jumpbest, companies controlled by jumpbest, particular affiliated companies or shares of the company are sold, your information will generally be passed on with the transmitted part of the company. Of course, in this case your data is also subject to this privacy policy and the relevant data protection statutes.

We also may share aggregated information or non-personal information, which cannot reasonably be used to identify you.

6) External Services and Links

From time to time we may include links to other websites as a service to you. The third party sites are operated by companies that are outside of our control, and your activities at those sites will be governed by the policies and practices of those third parties. We encourage you to review the privacy practices of these third parties before disclosing any personally identifiable information, as we are not responsible for the privacy practices of those sites.

7) Social Sharing Features

a) Social Media

Our Services may offer social sharing features and other integrated tools (such as, but not limited to, the Facebook “Like” button, the Twitter “Tweet” button or sharing features in games), which let you share actions you take on our Services with other media, and vice versa. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features. The third party service provider has policies to cover your privacy.

b) Apple Game Center, Google Play Games and Others:

Jumpbest may allow for social integration with certain third party social networks or platforms (Apple Game Center, Google Play Games and Game Center, Amazon GameCircle etc.) and/or may publish information like high scores automatically. If you use our Services in connection to a social networking site, this feature is subject to the applicable third party social network’s or platform’s Terms of Use and Privacy Policies.

You should read third party services’ Terms of Use and Privacy Policies to understand how they treat your information.

8) Advertising and Analytics Services Provided by Others

We may feature advertising within our Service or allow third parties to provide analytics services in connection with our Service. The advertisers may collect and use information about you, such as cookies, your Service session activity, device identifier, MAC address, software and hardware information, IMEI, geo-location information, IP address, browser information, time zone and usage information. This information may be used by jumpbest and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests and better understand your activity on our Services.

Third-party ad serving and analytics technologies are integrated into our Services, so if you do not want to be subject to these technologies, do not use or access our Services.

9) Children’s Privacy

Our Services are designed for and directed at people 18 years of age or older. We do not knowingly collect information from children under 13. If jumpbest learns that a child under the age of 13 has submitted personally identifiable information online in contravention of these measures, we will terminate access to the account immediately and will take all reasonable measures to delete such information from our databases and to not use such information for any purpose (except where necessary to protect the safety of the child or other as required or allowed by law). If you become aware of any personal information we have collected from children under 13, please contact us at

10) Security

Jumpbest takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. However, we cannot guarantee that unauthorized third parties will never be able to overcome those measures or use your personal information for improper purposes. Also please note that email and messaging systems are not considered secure, so we discourage you from sending us personal information through these mediums.

11) Your Choices

a) Account Information

You may request that we update, correct or delete information about you at any time by contacting us via the Support form, but note that we may retain certain information as required by law or for legitimate business purposes.

b) Storage of Information

If your data is no longer necessary for the above-mentioned purposes including the settlement, for tax purposes or other legal reasons it will be deleted.

12) Contact Us

If you have any questions about this Privacy Policy, please use the contact form.